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Frequently Asked Questions

Paysafecard is a prepaid payment method that allows you to make secure online payments without the need for a bank account or credit card. It comes in the form of a 16-digit PIN code. Get Paysafecard Online
You can buy Paysafecards at a variety of retail locations, including convenience stores, gas stations, and online. You can use the Paysafecard website or app to find a nearby sales outlet.
To use a Paysafecard, simply enter the 16-digit PIN code when making a payment on a website or in an online store that accepts Paysafecard as a payment method.
The maximum amount that can be loaded onto a single Paysafecard PIN is usually 100 to 250 EUR/USD, depending on the country and the currency.
Yes, you can combine the balances of up to ten Paysafecards by using the "My Paysafecard" feature, which allows you to manage your PINs in one account.
Yes, Paysafecard is known for its security. You don't need to provide any personal or financial information when making payments, and the 16-digit PIN ensures the confidentiality of your transactions.
Paysafecard may charge fees for certain services, such as currency conversion or refund processing. It's important to check their website or your Paysafecard account for specific fee information.
If you lose your Paysafecard or it gets stolen, the balance on it can't be recovered. It's crucial to treat your PINs like cash and keep them secure.
Paysafecard has a refund policy that allows you to get a refund for the remaining balance on a PIN, subject to certain terms and conditions. You can request a refund through their website or customer support.